Privacy Policy - Terms and Conditions

Last updated: December 2025

Data Controller

            Name: Laura Casanova

            Address: 177 rue de Luxembourg, 8077, Luxembourg

            Email: contact@laulessons.com

            Phone: +352 691 280 989

This Privacy Policy explains how your personal data is collected, used and protected when you visit this website or use our language-learning services.

By using this website or contacting us, you agree to this Privacy Policy.

1. Data We Collect

We may collect the following types of data:

• Personal identification data (name, email address, phone number).
• Educational information (language level, learning goals, lesson notes, progress).
• Administrative information (billing, payment details, scheduling).
• For minors: name, age and parents’ or guardians’ contact details.
• Technical data, such as IP address and basic connection data for online lessons.

2. How We Collect Your Data

We collect data when you:

• Contact us via email, social media or contact forms.
• Submit a booking request or fill out an online form.
• Participate in online or in-person lessons.
• Voluntarily provide information about your learning needs or progress.

3. How We Use Your Data

We use your personal data to:

• Manage and deliver language lessons.
• Communicate about scheduling, materials and progress.
• Prepare lesson content and follow your learning development.
• Manage billing and comply with legal and tax obligations.

Your data is not used for marketing unless you give explicit consent.

4. Data Storage and Security

We store data digitally in secure, password-protected systems.

Access is restricted to the data controller.

5. Legal Basis

We process your data based on:

• Performance of a contract (teaching services).
• Legal obligations (accounting and taxation).
• Your consent (optional data, recordings, minors’ data).

6. Data Retention

We keep your data:

• For the duration of your relationship with LauLessons, and
• Up to 10 years when required by law for tax or accounting purposes.

7. Data Sharing

We never sell your data.

We may share data only:

• With legal or tax authorities if required.
• With service providers (e.g., hosting services, Zoom, Google, payment services).
• With other educational professionals, only with your prior consent.

8. International Transfers

Some service providers may store data outside the EU.

In such cases, data transfers comply with applicable data protection laws (e.g., Standard Contractual Clauses).

9. Your Rights

You have the right to:

• Access your data.
• Correct inaccurate data.
• Request deletion of your data.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent at any time.

Contact for requests: contact@laulessons.com

10. Cookies and Online Tools

This website may use cookies to ensure proper functionality.

You can manage cookies in your browser settings.

11. Changes

This Privacy Policy may be updated.

The latest version will always be available on this page.

12. Contact

📧 contact@laulessons.com

📞 +352 691 280 989

13. Supervisory Authority

Commission nationale pour la protection des données (CNPD)

1, avenue du Rock’n’Roll, L-4361 Esch-sur-Alzette, Luxembourg

📧 info@cnpd.lu

🌐 https://cnpd.public.lu